Privacypolicy
1. Overview
La Clique Sociale is a sole proprietorship governed by the Civil Code of Québec (CQLR c CCQ-1991). Among other things, it offers social media management services. The purpose of this policy is to inform you of how La Clique Sociale collects, uses, discloses and retains your personal information in accordance with applicable laws and regulations (the “Law”).
2. Collection of Personal Information
In the course of its activities, and through the website www.lacliquesociale.com (the “Website”), La Clique Sociale may collect personal information and anonymous data about you.
For the purposes of this privacy policy, “Personal Information” means information and data collected by La Clique Sociale that make it possible to identify an individual. “Anonymous Data” means, by contrast, information that does not make it possible to identify the individuals it concerns and that is collected passively by the cookies used on the Website. For more details, you may consult our cookie policy.
The Personal Information that La Clique Sociale may collect about you includes your name, your title/position, your email address, your telephone number, billing information and any information that may appear on your website or on your business’s website.
No Personal Information is collected by La Clique Sociale unless such information has been expressly provided to us by telephone, by email or through a form completed on our Website. La Clique Sociale does not intentionally collect Personal Information about minors under the age of 14. The holder of parental authority or the tutor of such a minor may contact the person in charge of the policy to have the personal information concerning the minor destroyed.
3. Purposes of the Collection of Personal Information
La Clique Sociale uses the Personal Information collected solely for the purposes identified at the time of its collection or for the purposes required or permitted by the Law.
Accordingly, La Clique Sociale may, among other things, use Personal Information to:
- Provide services;
- Assess and understand the needs of its clients;
- Manage the administration of its business, including billing and the payment of its suppliers;
- Develop relationships with its clients;
- Apply its internal risk management policies;
- Improve the browsing experience on the Website; and
- Respond to requests sent through the Website.
4. Disclosure of Personal Information
Unless the Law requires or permits otherwise, La Clique Sociale undertakes to disclose your Personal Information only in accordance with this policy. Accordingly, La Clique Sociale may disclose your Personal Information to its employees, subcontractors, consultants and agents, as well as to service providers, its financial institution, government authorities and its insurer.
The Website may contain links to third-party sites, such as those of partners, advertisers or other third-party websites. La Clique Sociale is not responsible for the privacy practices of these third parties. When you click on a link to a third-party site from the Website, we encourage you to exercise caution and to review the privacy policy of that third-party site.
5. Retention and Destruction of Personal Information
La Clique Sociale will retain Personal Information only for the period necessary to achieve the purposes for which it was collected or for the period prescribed by the Law (the “Retention Period”).
Throughout the Retention Period, Personal Information will be stored in secure locations and on servers controlled by La Clique Sociale, which are located in Quebec at the offices of our service providers.
Once the Retention Period has expired, Personal Information will be permanently anonymized or destroyed using secure methods.
6. Consent
By providing Personal Information to La Clique Sociale or to its service providers and agents, you consent to such Personal Information being collected, used and disclosed in accordance with this privacy policy or as permitted or authorized by the Law.
Subject to applicable legal and contractual requirements, you may refuse or withdraw your consent with respect to some of the purposes set out in this privacy policy, at any time, by contacting La Clique Sociale’s person in charge of the protection of Personal Information. If you refuse to give your consent to the collection of Personal Information or if you withdraw it, La Clique Sociale may be unable to provide you with certain services or information that could be useful to you.
If you provide La Clique Sociale or its service providers and agents with Personal Information about another individual, you represent that you have the necessary authority to do so and/or that you have obtained all required consents from that individual to allow La Clique Sociale to collect, use and disclose such Personal Information for the purposes set out in this privacy policy.
7. Rights of Users
Within the limits provided by the Law, you may contact La Clique Sociale’s person in charge of the protection of personal information in order to obtain:
- confirmation of the existence of Personal Information concerning you;
- a copy of your Personal Information in a format accessible to you;
- details regarding the method used to collect your Personal Information;
- an update or correction of the Personal Information concerning you, if it is inaccurate, incomplete or equivocal, or if its collection, disclosure or retention is not authorized by the Law;
- the destruction of all or part of the Personal Information concerning you.
You may also contact La Clique Sociale’s person in charge of the protection of personal information to withdraw your consent or to file a complaint regarding the handling of your Personal Information.
If you are not satisfied with our response following a request concerning your Personal Information, you may contact the Commission d’accès à l’information du Québec at 900-2045, rue Stanley, Montréal (Québec) H3A 2V4 or the Office of the Privacy Commissioner of Canada at 30, rue Victoria, Gatineau (Québec), K1A 1H3.
8. Security
La Clique Sociale undertakes to implement reasonable security measures to ensure the protection of Personal Information, including by using an SSL security certificate and the WordFence plugin.
La Clique Sociale is not responsible for the loss or deletion of data by users of the Website. Likewise, La Clique Sociale assumes no liability for damage caused to users by viruses or cyberattacks.
9. Contacting the Person in Charge of the Protection of Personal Information
For any request or question regarding this privacy policy, you may contact Simon Leblanc, La Clique Sociale’s person in charge of the protection of personal information, by email at info@lacliquesociale.com or by mail at the following address: 379, rue Rose, Otterburn Park, QC J3H 1M6.
10. Policy Updates
This version of the privacy policy was published on September 30, 2025. La Clique Sociale reserves the right to update or modify this privacy policy and the Website’s cookie settings at any time and without notice by publishing a new version on the Website. You are therefore advised to consult our privacy policy regularly.
